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Our People Are Our Leaving Assets: Spotting and Developing Talent Within Organisations
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Have you ever been to a hotel or restaurant where everything they do convinces you never to return? They actively turn you into a non-customer. Some managers are like that - they turn staff into leavers, creating team conflict, low energy levels, and resistance to change - and often lose all credibility with their teams. They become huge risks to their organisation, losing customers and opportunities and creating inefficiencies.. |